> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.clonable.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My translations are suspended, now what?

If you notice that your Clonable site is no longer translating new content, your translations have likely been **suspended**. This status prevents the system from processing new pages or updates while ensuring your existing translated content remains live and accessible.

### Why are my translations suspended?
There are two primary reasons why Clonable might pause your translation services:

1. **Unpaid Invoices:** If there is an outstanding balance on your account, the translation engine is automatically paused.
2. **Page Limit Reached:** Your current subscription plan has a set limit on the number of pages that can be translated. Once this quota is exhausted, Clonable will stop translating any **new** URLs it discovers.

### How to Resume Translations
Depending on the cause, you can resolve the suspension using the following steps:

#### 1. Settle Outstanding Payments
Check your billing dashboard for any failed payments or open invoices. Dashboard > My Subscription > Billing info ([https://app.clonable.net/my-account/billing](https://app.clonable.net/my-account/billing)) 
Once the payment is successfully processed, your translations will resume automatically.

#### 2. Upgrade Your Plan
If you have reached your page limit, you can instantly resume translations by upgrading to a higher tier or adding an Addon.
* Go to: Your Dashboard > My Subscription  
* Action**:** Select a plan or Addon that accommodates a higher page count.

| Note: Even when suspended due to limits, your previously translated pages will continue to work perfectly for your visitors

### Long-Term Management: Using Exclusions
To prevent hitting your page limit in the future, it is best practice to exclude pages that do not provide value in a foreign language (e.g., login pages, admin panels, or specific media folders).

#### Setting up Translation Exclusions
By telling Clonable which parts of your site to ignore, you save your page quota for your most important content:
* How to do it: Navigate to Advanced Settings > Page Exclusions. You can exclude specific URLs or use patterns (like `/admin/*`) to block entire sections.
* The 90-Day Rule: When you remove a page from Clonable or set an exclusion, that page is only removed from your total "translated page count" 90 days after excluding the page.

| Pro Tip: It is much more efficient to set up exclusions before the pages are crawled and translated. This ensures they never count toward your subscription limit in the first place.