How to setup Clonable with Shopfactory?

Summary

This guide explains how to set up Clonable for a ShopFactory website. You will learn how to connect your domain, adjust your DNS settings, and make sure your ShopFactory shop works correctly with Clonable. Follow these steps carefully to avoid downtime or translation issues.

Requirements: Access to your domain DNS settings, A live ShopFactory website

FAQ

Do I need to change anything inside ShopFactory?

No. Most configuration happens in your DNS settings and Clonable dashboard.

Will this affect my original website?

No. Your original ShopFactory site stays unchanged.

How long does DNS activation take?

Usually within a few hours, but it can take up to 24 hours.

⏱️ Reading time: 5–7 minutes

Add your ShopFactory website to Clonable

Start by creating a new clone in your Clonable dashboard as described here.

Information: Your original ShopFactory website must be publicly accessible before creating the clone.

Update your DNS settings

When you use a subdomain or other domain for your clone, it is necessary that you set the DNS records for that (sub)domain correctly. DNS records ensure that the domain you use for your clone is linked to Clonable. If you have created a clone on a subfolder, you do not need to make any DNS changes for this.

In your clone's settings, under the Setup information tab, you can see which DNS records still need to be set. You can also manually recheck there when you have set up the DNS records and want to check them. The DNS records are also automatically checked periodically.

Note: DNS changes can take up to 24 hours to fully propagate.

Tip: If you are unsure where to edit DNS settings, contact your hosting provider.

Below is an example of what the DNS data table would look like if you cloned the website clonable-example.co.uk to clonable-example.de. As you can see, you need to create both A- and AAAA-type DNS records for the domain with www. and without www.

DOMAIN	TYPE	VALUE
clonable-example.de	A	89.41.171.180
www.clonable-example.de	A	89.41.171.180
clonable-example.de	AAAA	2a01:7c8:e001:d9:0:0:0:e778
www.clonable-example.de	AAAA	2a01:7c8:e001:d9:0:0:0:e778

Please note that many providers do not require the entire domain to be entered when creating the records, but only the part for the main domain. In many (but not all!) cases, the main domain uses an @ and your entry will need to look something like this:

RECORD	RECORD TYPE	VALUE
@	A	89.41.171.180
www	A	89.41.171.180
@	AAAA	2a01:7c8:e001:d9:0:0:0:e778
www	AAAA	2a01:7c8:e001:d9:0:0:0:e778

SSL certificate activation

Once DNS is correctly configured, Clonable will automatically generate an SSL certificate.

You do not need to install SSL manually.

Make sure:

The DNS is correctly pointed
No proxy services are blocking validation

Your clone will show as secure (HTTPS) once SSL is active.

With the default settings of Clonable, the menus and shopping cart of your webshop will not work (properly). Fortunately, this is easily solved by using the following substitutions:

Automatic language settings

The automatic language detection of ShopFactory causes some sources (including the menu) to load incorrectly. This can be solved by manually injecting the language into the files using the following substitution rules and exclusion. Instead of 'nl' put the language code of your original website.

Substitution 1

OriginalReplacement	Options
	Case insensitiveRegular expressionSingle word

Substitution 2

OriginalReplacement	Options
	Case insensitiveRegular expressionSingle word

Exclusion

Original	Options
	Case insensitiveRegular expressionSingle word

Content type at Ajax requests

Due to a specific content-type header, a request to the /content/stkcontent/stkControl.php endpoint is blocked by our firewall. This can be solved by changing the content-type to a value that does get accepted:

OriginalReplacement	Options
	Case insensitiveRegular expressionSingle word

Check ShopFactory functionality

After activation, test your cloned website carefully.

Verify:

Navigation and menus
Product pages
Checkout flow
Contact forms
Payment integrations

Information: ShopFactory often uses embedded scripts. If something does not translate correctly, additional configuration may be required.

If dynamic elements are not translating, contact support providing:

The page URL
An elaborate description of the issue
Screenshots if possible

Optional: Exclude specific pages

If you do not want certain pages translated, you can configure page exclusions.

Go to:

Clone → Advanced settings → Page exclusions

Add the original (untranslated) URL paths.

Tip: Always use the original URL structure, not the translated clone URLs.

Troubleshooting

If your clone does not load:

Check:

DNS is pointing correctly
No conflicting DNS records exist
SSL is active
Your original site is online

If translations look incorrect:

Clear browser cache
Check if content is loaded dynamically
Review substitution or exclusion settings

Most setup issues are DNS-related. Double-check spelling and record types before contacting support.